Andrew S.
wrote:
DO NOT USE Real's Clean & Neat Plumbing
We called Jessreal Synder of Real’s Clean & Neat Plumbing after a recommendation from Facebook. Jessreal came right over to fix some basic leaks. Afterwards told us our pipes were done wrong under the kitchen sink by our contractor. Seemed super sincere so we ok’ed replacing the pipes. He did so but then the pipes started leaking again and suddenly the sink was clogging up. Mind you, we had never had a clog before this point. Called him back and immediately came over and told up that we should run larger pipes to ensure no more clogs at a cost of close to $1000. When his assistant Getty suggested snaking the drain he gave him a look and said he wouldn’t do that and it was best to replace pipes. Jessreal then said he was only available the next day (Friday) and unavailable for the next week. I began to realize this was a pressure tactic. I said I would think about it because I knew something was off about the way things went down.
The next day I decided to take the pipes off myself and have a look. I found electrical tape wrapped around the drain pipe covering the lower half of the pipe. When I began to take it off I realized there was also 2 balls of electric tape connect to the outside tape and shoved into the pipe. I took everything off, reconnected the pipes and haven’t had a leak or back up since. After thinking about it-you cover the lower half to create a little back up, when you plunge the 2 balls create the permanent clog. Genius right.
I called him over a few days later. I confronted him with the situation and he denied intentionally creating a clog claiming he placed tape around the pipe because the hose was too big to fit onto the pipe. He said didn’t know how the balls of tape got there. I ask him why he would use electric tape instead of getting a connection that fit and he didn’t have an answer. I since called two other plumbers and explained the situation sending them pictures. They told me a plumber would never use electric tape to get a better fit and that it was most likely a scam to create more work.
I would strongly recommend staying away from Real’s Clean & Neat Plumbing.
Please share this with everyone you know and your neighborhood associations.