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Nite Owl Appliance Repairs Inc.

  • Tracy Farr
  • Recommended in multiple social networks

Recommendations & Reviews

  • 331 Airport Drive
    Joliet, IL 60431 (map)

About us

We offer Factory Authorized service on many brands and provide out of warranty work. We do many service contracts provide by Lowes, HH Gregg, Home Depot, Menards & Best Buy. We sell all manufacturer parts to the public. Plus, First time buyers and seniors get a 10% discount. Nite Owl is a family owned and operated business with over 40 years of experience in the appliance industry.

3 recommendations and reviews from 3 people

  • WhoDoYou Review from March 28, 2015
    One of the worst customer service companies I have EVER dealt with. The lady who answers the phone needs to learn people skills and how to be flexible to meet customers needs. Instead of offering a solution to the scheduling conflict she flat out said we are full and we are canceling with you today. You will have to call the warranty company to reschedule. The words she will never say is....let me see if there is a way we can help you with your situation. You have been warned!!! LG factory repair company came out fixed same day. Had parts on van!! There was also a tech bulletin to change a part because lg knew there was a problem. Note owl tech was here 10 minutes, said the fan did not work, which it does, and left saying they needed to order parts that were not needed. This could have gone on for weeks!! They never mentioned any tech bulletin! Lg repair said all factory certified locations get notified of tech bulletins.
         
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  • Referral from November 17, 2014
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  • Referral from March 1, 2013
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