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Morey Towing & Recovery

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Recommendations & Reviews

  • Cortland, NY 13045 (map)

2 recommendations and reviews from 2 people

  • WhoDoYou Review from January 17, 2017
    UNRELIABLE AND DISHONEST I called them ahead of time to tow my son's junk car from a SUNY Cortland lot to a garage that was going to buy the car from us. We set an appointment for them to meet us by the car at noon (I live over an hour away). I call Morey's to tell them I am there waiting and to help them find the car in the big lot, and they tell me that despite our appointment, they cannot get to me for a few hours. I had to leave for my own other appointments and was not happy. They then told me that if I would leave the keys in the car and drive to their facility, they would purchase the car from me for the same price in cash. I asked them about removing the license plates, since I was not prepared for this and had no tools, but they insisted they would remove the plates for me and turn them in to motor vehicle the next day. I made the transaction and got a dated receipt. I called later that night to ensure the car was picked up - they had it and were happy with it - said they would turn in the plates the next day and mail me the DMV receipt. THEY DIDN'T. I called them 4 times over the next month and was repeatedly told that they were very busy but would turn in my plates ASAP. I don't know if my license plates were put on some other car to commit crimes or they were sitting on a desk, but I had to keep paying insurance on a car I didn't have because without the "plates destroyed" receipt from DMV I could not cancel insurance. During my last call I explained to the receptionist Tina that I was very upset about paying this extra insurance and I wanted my receipt. She assured me she would send a letter for my insurance company to show the car was sold a month prior to the plates being turned in, and that this would relieve me of paying the extra bill. She then sent the DMV receipt without the letter. I called AGAIN to remind her and she emailed the letter. My insurance says she was incorrect and the letter is useless. I have to pay for a month of insurance for a car I did not own while MOREY'S TOWING had my plates and could have put them on a stolen vehicle during that time for all I know. I had tried to be diligent, making an appointment with them for my tow the night before pickup and I still got screwed. UNTRUSTWORTHY AND UNRELIABLE.
         
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  • Referral from February 4, 2014
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