Carter layed in ER all night last night, his pediatrician has still yet to get ahold of me after I have called and called. I love him as my kids doctor but for just a simple question you need to ask you have to go sit as a walk in for 5 hours because its impossible to do do so over the phone. You can leave the nurses station phone that apparently they refuse to answer a million messages a day an they never return you calls EVER! So is Dr. Hana a good doctor??? Or who else is out there, I need a doctor that I know if I have an emergency or a question that I can call an talk to them.