Just a heads up for dog owners - I decided to give Pampered Pet a try since its closer to my house. Do yourself a favor and save your money and your dog the embarrassment and go somewhere else. These people have no idea what they are doing. I came back to find two Havanese dogs (known for their beautiful longer coats) scalped. I mean like the day I got them from the shelter scalped. Would love to hear from people for other recommendations for dog grooming - specifically for a Havanese if you have one. Thanks in advance.