Star Ranch Family Dental

3 recommendations and reviews from 3 people

• WhoDoYou Review from February 24, 2021
  1 review

  Lia L. wrote: I have been bringing my family to Star Ranch Family Dental for years. Dr. Massey is dedicated to the well being of her patients, will take the time to answer questions. Dr. Massey is very knowledgeable, and I am beyond pleased with the excellent care my family and I receive while in her care. The staff is friendly and professional. I wouldn't consider going anywhere else for my dental needs.

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• WhoDoYou Review from April 09, 2015
  1 review

  Debbie C. wrote: While I feel Britny is a fabulous dentist, I will not be coming back to Star Ranch due to the front office personnel. Alice to be specific. I have never dealt with a more rude person. I was notified I was getting charged $50 for trying to reschedule my daughters' appointments 24 hours in advance. I have rescheduled many appointments within that window and was told that as long as I rescheduled rather than cancel, I would not be charged any fees. I have even done this on the same day as an appointment due to illnesses. When I advised them of this, they stated I signed a form agreeing I'd give them 48 hours notice. I told them that their own web site states 24 hours, and I won't be paying any fees. I should also mention that the confirmation call the office made for my Wednesday appointment was on Monday. The first available chance I had to call would have been Tuesday, making it impossible to maintain a 48 hour cancellation. Alice is incredibly rude. She continually interrupts you as you are talking, and continually hangs up on you. I have tried to speak with Britny regarding the behavior of her staff, as well as to discuss my issue, but still have yet to speak with her. I do not know if she refuses to call back, or if she has not received any messages requesting a call to work this out.

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• Referral from January 8, 2014
  

  My719Moms.com asked:

  All Call for Yevgeniya: I am looking for a pediatrician and dentist for my two year old son, any suggestions, who accepts Medicaid. Thanks!

  

  Sylvia S. replied:

  We love dr Britney Massey 7194421960 they just changed their name...

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