I know this has been a regular question on here but of course I did not save any information but now all the sudden I am in need of it!!! My husband downloaded windows 10 on his laptop and a week later it is crashed, can't reset it, can't get into safe mode, nothing. I need a repair man that can fix this, get it back to windows 8 and NOT lose all of his work files on the computer. Any one know who can help me with that???