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TDY Moving & Storage

  • Mike
    • Mover
  • Recommended in multiple social networks

Recommendations & Reviews

  • 8802 Ditmas Ave, Brooklyn, NY 11236 (map)

About us

We at TDY Moving & Storage in New York are a family owned & operated moving company that has been running from generation to generation, serving our customers in the same professional manner. Our NYC Movers provide a top notch level of customer service & satisfaction that have always been our first priority with every job.

The friendly and knowledgeable management & staff at TDY Moving & Storage have many years of experience in the moving and storage business, offering you peace of mind through all of our services & supplies: Storage, New York local moves, international shipping, packing supplies including packing paper, bubble wrap, tape guns & crating at low rates. We also handle antiques, pianos & valuable art work. We also operate Van Lines to professionally handle all of your long distance moves to or from NY, the East Coast & Nation-wide to all states, including Florida, Massachusetts, Connecticut, Pennsylvania, Maryland, Virginia, North Carolina, South Carolina & Georgia. We can also move you to or from Canada.

Our goal is simple & clear: to satisfy every one of our customers. Our customers often tell us our services are reliable, prompt & inexpensive, with a friendly, welcoming atmosphere starting from our estimators to the end of the process. It is for that very reason that most of our work comes from repeat and referral customers. That is something we are very proud of.

As professional NYC movers, we know that helping a family or a business relocate is a big responsibility, requiring a team effort of continuous quality improvement, knowledge, efficiency, experience and a caring attitude. TDY Moving & Storage is a relocation company that takes this responsibility very seriously, skillfully handling every step of the moving process to ensure customer satisfaction.

Whether you are looking for NYC Movers in Manhattan, Queens, The Bronx, Brooklyn, Flushing, Staten Island or anywhere up and down the East Coast, we are the trusted moving company that you have... show more
just got to call!

You can check us out at:

TDY Moving and Storage
8802 Ditmas Ave
Brooklyn, NY 11236
(347) 535-3131

http://www.tdymoving.com
https://plus.google.com/112851236104539553478 show more

3 recommendations and reviews from 3 people

  • WhoDoYou Review from October 29, 2015
    Update 10/28/15: The owner Ed called me this morning and apologized profusely for what happened. Said he did not know about what was going on (the calls were not routed to him). Also vowed to improve the company’s policy and give his number to all future customers so that they can contact him directly with concerns. I appreciated him reaching out and believe that he genuinely felt sorry for the way things were handled...seems like a sincere guy. He offered to refund part of our payment which we also appreciated. THAT’S good business. 10/27/15: I took a week to calm down before writing this review to reflect on my experience and hopefully write a more balanced review. I was moving from New York to Georgia and so researched moving companies since I had some furniture that I spent a lot of money on and I didn’t want to risk friends helping me move them. I interviewed 3 companies and decided to go with TDY because the reviews online were great and the price was competitive. Well now I know the price was too good to be true. I had to change my move date several times which they accommodate without any problem. I continuously remind them of us not being available the first 5 days after moving for delivery and on Saturdays because it’s our day of worship. Things started to go downhill on moving day as when they arrived they told us that the cost of the move would double from $1100 (what was initially quoted) to $2300!! because they did not know about a storage unit in the basement. I explicitly told the person about the storage unit and the approximate number of boxes there when she did the initial proposal (she did not have time during her evaluation to see it). Given that we were now in a time crunch we stupidly still went ahead with them and now instead of using cash to pay half on pickup and the other half on delivery, we had to use our credit card and pay the FULL amount upfront per their policy since we did not have that kind of cash available. Prior to pickup and even on the day of delivery we were quoted 3-10 days delivery time. We got a call 1-2 dys after pickup asking if we were available to accept delivery in a day. We reminded them that we stated on numerous occasions before pickup that we were traveling for work and not available until 5 days after. I guess that was our missed window because after multiple calls to their dispatch department to find out what’s going on with our stuff we would get vague replies that it will be delivered soon. The phone was answered by Nigel who was polite but unable to provide any information so I would leave message after message for the "boss” Adam who would then take days to return my phone call. Fast forward 3 weeks- we were relieved to get the call that our stuff would be arriving soon. The 2 people who delivered our items were very polite but dropped several boxes and stacked heavy boxes on top of boxes clearly labeled FRAGILE. After all of this frustration I now have my most prized possession, my china cabinet, that I wanted to protect the most ruined. The doors and shelves were taped together with duct tape (by their moving personnel) so the wood is damaged when the tape was removed. Pieces were also missing so that it can no longer be assembled (their personnel tried and stated this fact as well) and the sides had big pieces of wood chipped! I also chairs with a broken back and foot. 2 bookshelves and a lamp totally destroyed, a box of china that I received as a wedding present all broken. Even with all of this I never once received a call from TDY apologizing for any of their missteps and damage. I am looking into any legal action I can take including following up with the BBB but would definitely NOT recommend that you choose this company.
         
         
         
         
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  • Referral from March 16, 2018
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  • Referral from May 11, 2015
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