Jd's Appliance Repair, Llc

3 recommendations and reviews from 3 people

• WhoDoYou Review from July 09, 2019
  1 review

  Peb D. wrote: A maintenance call was placed for my dishwasher which is under warranty through my customer care service, who contacted JD Appliances. The tech arrived at my home and stated that if it was an electrical problem, he was going to charge me $85 which is not covered under warranty. I asked him how he would know if he did not look at the dishwasher which is located under my cabinets. He proceeded to look under my sink and saw that it plugged up. He then took the bottom of the dishwasher and said it looked like the electric plug had come loose from the washer and demanded that I give him $85 on the spot for showing up and $150 to plug the unit back in. I explained to him that I would call my builder's customer service, as everything in my home was under warranty. While on the phone with my customer care service he started yelling that I stole $85 from him and that he was going to call the police. He became so irate while I was trying to explain the situation over the phone that I had to tell him to get out of my home. He then proceeded to yell and curse saying he was going to call the police. While on the phone with customer care and trying to get him out the door he lunged at me in a threatening manner. While still on the phone with customer care who heard everything, I called the police to file a complaint. The conduct of this tech was horrendous. If these are the type of techs working for this company, it is my suggestion that o one use them for any type of service. If I could give this company a -0 that would be too high of a rating.

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• WhoDoYou Review from November 30, 2016
  1 review

  Ryan M. wrote: Had the owner come out and look at our leaky fridge yesterday. He turned off the freezer and never told my wife to turn it back on, so $100 food was ruined by the next day. Called him and he said there's nothing he can do about it and if we decided to pursue the problem with Whirlpool he would send us a bill for $150 because trash fell into the drain and it would be considered abuse of the appliance. I said don't threaten me and he said I'm not threatening you why don't you meet me somewhere? Are you serious? This guy is the freaking owner of this company. Do not use these people. I contacted Whirlpool and told them to do the same

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• Referral from February 13, 2014
  

  Kathy W. asked:

  Need help: Does anyone have the number (and name) for a reliable, honest appliance repairman in the West Friendship, Sykesville area? Our fridge is on the blink. I think it just needs some coolant. Thanks!

  

  Noni R. replied:

  Call JD Appliance repair. Owner/operated. He is in Glen Burnie but may come to your area as it really is not that far. 443-604-1012

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