Well this is absolutely farcical. An orthodontist had referred My 9 year old son to Palmers in Jarrow for today for 4 extractions (back teeth to make space). Hospital have no record of the referral so there's no space for him anyway - and they are still awaiting x-Rays 'apparently'. What an absolute joke. The build-up to this and arrangements made to cover working shifts, a day out of education to need yet another day off when they eventually get it right... unbelievable.
Can anyone recommend a decent private dentist instead of having to rely on this shower of monkeys? Also, what's the complaints procedure - needless to say I'm livid.