DealerKnows is an Internet Sales and BDC training firm, founded by automotive industry expert, Joe Webb, that assists dealers in improving online, on the phone, and on the lot. Known to be able to educate while entertaining, DealerKnows consults for dealerships nationwide in three capacities. They offer in-store, hands-on consulting, virtual dealer training, and the industry's first lead management coaching software. Their focus is to maximize your current investments through email template, process, sales, phone and Internet training as well as improve the technology and vendor utilization in dealerships. Their training and services have shown dealers documented success regarding online presence, appointment metrics, closing ratio and sales volume improvement.
The DealerKnows team writes for multiple publications and blogs, are top-rated speakers at several industry conferences, and are known for their comedic videos that highlight dealership opportunities. In the end, founder Joe Webb states his goal is "to better the culture of car sales".
Hi all,
A car dealer friend of mine wants to add a BDC to his dealership (metro Ford store, 150-250 units/month).
Any suggestions on either a consultant or provider?
Thanks in advance.
Ed B. replied:
When it comes to BDCs there are few better than Bill Playford and Joe Webb of DealerKnows Consulting https://www.facebook.com/dealerknowsconsulting