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Magic's Customized Tack

Recommendations & Reviews

About us

Magic's Customized Tack is located in Northern Nevada but we ship to almost anywhere. Our goal is to provide you with excellent customer service, top quality tack designed the way YOU want it, and offer competitive pricing!

We offer TONS of options to choose from to customize tack the way you want!
We have:
Headstalls
Breast Collars
Tie-Downs
Saddle Crosses
Spur Straps
Bronc Halters
Wither Straps
Dog Collars
Wrist Bands
Belts
Flip Flops
Guitar Straps
Necklaces
Please feel free to ask about items you don't see on our website. We're always looking to add to our inventory!

On a budget? Just let us know how much you're wanting to spend and we'll get ya the most bling for your buck!

We use only quality leather, hardware and hides. In most cases we use 2-ply leather with at least one being 9/10oz English bridle leather, often backed with latigo or oiled tanned leather for durability and soft feel.

Please do realize ANY tack can be damaged if it's not taken care of properly.


We accept PayPal, credit/debit card (through paypal) and money orders/checks!
At this time, we do not have a functioning credit/debit card machine set up.
Contact Us At:
magicscustomtack@hotmail.com
Text or Call: 775-313-7248

POLICIES


SHIPPING POLICIES:
-We ship everything out via USPS unless otherwise noted.
-We usually ship either priority mail or first class mail, if you we ship any faster/slower methods, we'll let you know.
-It is the CUSTOMER'S responsibility to ask about purchasing insurance. This will generally run $1-$7 more. Otherwise we are not held responsible should your package get lost or damaged during shipping. We HIGHLY recommend purchasing insurance!
-PLEASE be sure to notify us if you pay through paypal and your address is not correct or up to date on the paypal account.

-Once items have been shipped, we do NOT have control over them. Please contact the post office if you're concerned about the whereabouts of your item(s). (Yelling at me will get you nowhere as there's nothing I can possibly do once items... show more
have shipped out)

-Since we use the address given to us by you or paypal, we are not responsible if you've entered the wrong address or not let us know of a recent move.

-If you would like your tracking number, please feel free to contact us. We try to let everyone know their tracking # but sometimes we'll accidently skip someone.


WARRANTY/RETURN POLICY (Warranty Only applies to items received after June 18th, 2012):
-No Refunds Policy: Since most of what we do is completely custom, we do NOT offer refunds on most items. However, there are some exceptions should a major problem arise. If you have a problem, please contact us and we'll be happy to work out a solution. Our warranty on our products just covers repairs/replacements.

-In the event that we do agree on a refund, you'll need to ship your item(s) back at your own cost and once we receive the item(s) we'll send the refund. We ONLY refund the price of the actual item. Shipping/insurance costs will NOT be refunded!

-If anything breaks, fades, chips, falls off, or any other problem occurs, you can ship your tack back and we'll be happy to repair and ship it back. It'll be at no cost to you should it be maker error (my fault). If it's been damaged due to you or your horse, then there will be a cost to cover shipping and repairs.

-Please be sure to care for your tack. If you ship something back to be fixed and it's covered in dirt, sweat, been left out in the sun ect. then we may charge you to fix it. Bottom line, take good care of your tack and it should last a long time, if you don't take good care of it and it falls apart then that's out of our control.

-We'll stand behind our products for the life of them and fix any problems should they arise. If you're not the original buyer of the tack, then there will be a fee to cover shipping and repairs should you need something done.


CONCHO POLICY:

-We'll do free stone replacement should any rhinestones fall off your conchos in the first 18 months (year and a half) of owning your tack for free. Any needing replacing after that will be subject to shipping charges. This ONLY applies on the conchos we actually make/bling out ourselves. Prism conchos and conchos we buy "pre-blinged" are not covered by this.

-As stated in the warranty policy above, if your concho has clearly not been cared for or looks like it's been drug through the dirt, we're going to charge you to fix it.

-IF the rhinestones have fallen off or been crushed as a result of being improperly handled (hitting a barrel, being dropped on the floor, stepped on ect.), then you'll be subject to shipping and possible repair charges.

-IF your concho falls off your tack, we do NOT cover this. It is your responsibility to check your tack and make sure all screws are tight and not coming undone. On the same note, we do not cover stripped conchos either as it is your responsibility to make sure you put the screw in correctly or find the right sized screw. We will replace these at cost if needed.

-Should your conchos yellow in the first 18 months you have your tack, we'll be happy to replace them at no cost. Any time after the 18 months will be subject to shipping and repair costs.


SIZING POLICY:

- If you order something custom sized and you measured wrong, then we're not responsible for it not fitting correct. However, we will fix it for a fee. If I'm the one who has made the mistake in the sizing, I'll be more than happy to fix it at no cost.

-If I don't get instructions on something needed to be custom sized, then I will fix it for a fee (or replace it if you ship it back), but please be aware that it is the customer's responsibility to make sure they let me know if something needs to be sized differently than average. If needing a replacement, please be aware that it will be subject to current turn around time.


MISC. POLICIES:

-Once you place an order, we do not offer cancellations.

-Please do not ask to change something major once you've placed an order as we most often order supplies needed for your tack within 24 hours of the purchase being made.

-Not all turn around times are 100% guaranteed. We do get behind schedule quite a bit and we do work ahead of schedule in some very rare occasions.

-If you need your item(s) by a certain date, you need to tell us before you place the order or else we cannot guarantee it'll be there by that date (plan ahead!). This may sometimes be subject to an extra fee if we'll need to order in supplies using a faster method of shipping or overnight to you.

-ALL designs/work belong to Magic's Custom(ized) Tack. If YOU actually draw out or computer generate what you want on your tack, then we'll respect that and not sell it to anybody else (hence meaning it's your design). However, if the work was not drawn out or computer generated by you then it is OUR design and we have the right to resell it. We can protect these designs if you'd like them to not be duplicated, however, this will cost you $20-$200 extra just depending on what it is you don't want being duplicated. Keep in mind that no two sets are ever exactly alike as they all have minor differences since we hand make everything.

-On the same note as the above policy, if you do a brand or logo (ect.) on conchos or tack, we will NOT duplicate your exact brand or logo for someone else. The design belongs to YOU in this case.


PAYMENT POLICY/INFORMATION:
-Any items under $120, I do expect 100% down before I start

-For any items over $120, I can do my 60% down and 40% upon completion policy.
-I will require 60% down before I start on any part of your item(s). This is NON-REFUNDABLE. I will expect the other 40% to paid when I complete the leatherwork and you are satisfied with it. I will give my turn-around times when you order so please be aware of when that 40% will be due.
-If you have anything completely custom (names, brands, picture conchos), I will expect the 40% to be paid before those get put onto the item(s) to prevent me not being able to re-sell should a problem occur.
-In the event that you can't pay, I'll hold your item for 3 weeks. If at the end of that 3 weeks, you haven't paid, the tack is now in my possession and your deposit will NOT be refunded.
-If you're worried that you won't be able to make a payment, then I suggest just paying for the entire purchase up front so you don't have to worry about making a payment.


SAFETY DISCLAIMER:

-Be sure to adjust all your tack properly so that it fits correctly and serves it's function.

-Use common sense when riding and working around horses and toehr livestock to ensure your safety.

-ALWAYS been sure to check your conchos, screws or anything else that may falter on your tack and result in a wreck or safety concern.

-ALWAYS replace anything that's worn out or broken!


-DUE TO THE UN-PREDICTABLE NATURE OF HORSES AND/OR OTHER LIVESTOCK AND ALL ACTIVITIES SURROUNDING THEM, MAGIC'S CUSTOM(IZED) TACK AND IT'S AFFILIATES, WORKERS, AND OWNER(S) CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED WHILE USING ANY OF OUR PRODUCTS.

-Not all turn around times are 100% guaranteed as we may be running late or working ahead of schedule.

-It is the customer's responsibility to check with all of our policies as listed here: http://cas.createashoppeplus.com/~magicscu//pages/Policies.php

-If you'd like to include shipping insurance on your package, please let us know as it does not automatically come with it

-Must be 18 years or older to place an order. show more

Hours of operation

Monday9:00AM - 6:00PM
Tuesday9:00AM - 6:00PM
Wednesday9:00AM - 6:00PM
Thursday9:00AM - 6:00PM
Friday9:00AM - 6:00PM

OPEN NOW


12 recommendations and reviews from 6 people

  • Referral from January 12, 2018
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  • Recommendations from Sara N.

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  • Recommendations from Nikki M.

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  • Recommendations from Brianna F.

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