It is soooo frustrating. Our group bought 5 fans for the lower kennels because they're so hot. We couldn't connect them (even to plug them in) because the county needed a work order to mount (with 5 screws) and plug them in, even though we had a licensed electrician to do the job including mounting the ceiling fans. By the time they get to it, it will be winter. So we returned the fans. Does the county care that animals suffer? It doesn't look like it.