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Myrtle Beach Shoe Service

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Recommendations & Reviews

  • 516 9th Ave N
    Myrtle Beach, SC 29577 (map)

2 recommendations and reviews from 2 people

  • WhoDoYou Review from June 25, 2020
    Regrettably, my wife went to Myrtle Beach Shoe Service/Repair on 9th avenue in Myrtle Beach on Monday, just before they closed, to have a pair of shoes resoled and she paid in full ($75) before leaving the store. Monday night she found a brand-new pair of shoes for $25 less than she had paid. Therefore, Tuesday morning, when the store opened, she called the store to attempt to cancel her order and the owner immediately agreed to refund the entire purchase. However, about 2.5 hours later, he called again to say that the soles had already been started and implied that no refund would be given. Tuesday afternoon we visited the store in hopes that it had been a simple miscommunication and that the owner was a reputable, honest, man of his word. He openly admitted that he had agreed to refund the money at the beginning of the day, but due to HIS lack of diligence he would not refund the money. Also, we suspect that the shoes were resoled AFTER the original phone call because he likely thought, “I could use an extra $75 and I don’t want to refund their purchase. So, if I start the process, they will have to still pay me.” At least that would be compatible with his deficient character. I did not expect that ALL of the money would be refunded, but I believe that if he had ANY INTEGRITY in his business dealings he would, at very least, simply charge us the cost of the material and refund us the cost of labor. I understand that times are tough. Even if it was “store policy” not to refund any purchases after they had been made, I would have accepted that. However, it was clearly agreed upon earlier in the day that a refund would be issued and then was later shirked on because it did not serve HIS best interest. I feel that his INTEGRITY is truly on a similar level as when Bill Clinton famously stated, “It depends on what the definition of 'is' is.” I wish we simply could go back to a day where business was conducted with your word and a handshake. Ultimately, I am deeply saddened that a company like Myrtle Beach Shoe Service/Repair, who are unapologetically deceitful in their business dealings, are still in business today.
         
         
         
         
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  • Referral from November 1, 2012
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