The Floor Store

3 recommendations and reviews from 3 people

• WhoDoYou Review from February 12, 2017
  1 review

  Nima N. wrote: As mentioned in another review with similar circumstances, dreadful customer service. Very quick to take our money (Not a small amount by any means) however after just days of installation I noticed that the wood floor supplied was defective and coming apart. The floor has only got worse since then, and the staff here want nothing to do with it. To make matters worse their staff have lied to me via email stating that the warranty has been voided due to the floor being nailed rather than glued in. Embarrassingly for them, they backed this claim up with the installation manual from the manufacturer which explicitly states that the floor can be nailed in. Having paid a small fortune for the flooring and installation, I am now stuck with planks coming apart which not only look unsightly but have become a hazard to my 18 month old daughter. I wouldn't recommend going near Floor Store with a barge pole. Absolutely disgusting service and complete disregard for their customers' satisfaction.

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• Referral from December 19, 2016
  

  Andrea K. asked:

  Had anyone got any recommendations for someone to supply and fit laminate flooring please? Looking for something like this colour through my hallway and front room

  

  Gary T. replied:

  http://www.karndean.com/en-gb/floors Worth a look for ideas and imo a better flooring

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• Referral from October 5, 2014
  

  Jinder T. asked:

  Any ideas where to buy quality laminate flooring but not from chain stores ie B&Q etc

  

  Paul T. replied:

  http://www.karndean.com/en-gb/floors?

  -1
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Other Social Mentions

• Referral from July 6, 2015
  

  alextudorcoach asked:

  Anyone know of any good hard wood flooring places or any good company's? had enough of carpets.

  

  Karndean replied:

  Thanks ! you'll find all our wood look designs & info about our unique designflooring on http://www.Karndean.com/en/floors :)

  -1
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• Referral from February 8, 2013
  

  loupaquet asked:

  What is the brandname of this vinyl flooring and where can I find it?

  

  Karndean replied:

  Hi . You can find us at http://www.karndean.com/en/floors or ask us any questions here. We're happy to help. :)

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