Ok completely frustrated. I rescheduled the chimney sweep to come at 8 am today. First am appointment so I can get to work. Again no show. I called the office and got an answering Machine. I can't take incompetence!!!!! So now I need a new chimney company. Any suggestions? Lynn Pearson-Napoli, Lisa Mercurio Reitan I know you Guys have chimneys, who do you use. Anyone else?