Zvi L.
wrote:
Keren Or specializes in repair and maintenance of Solar hot water boilers (Dud Shemesh). The service we needed was provided on time and without additional unexpected costs.
Our hot water broke on an early Friday morning, I called the company and to my surprise they had a person on call on a Friday. Since it was Friday I was told that it would take about 4 hours for a technician to come. I was thrilled that they would even send one on a Friday so I did not care. Then I was asked to describe the problem. At the end of the conversation they were able to assess the situation and even give me a quote.
The technician came right on time (with a half an hour call in advance) and fixed the problem leaving the place clean. The cost was exactly what I was told it would be. I preferred to pay with credit card but since it was a Friday it was not possible to process the credit card. Never the less, the technician said that I can simply call it in the following week. I found if refreshing to deal with ‘normal’ people with basic trust.
The company is probably not the cheapest but the service was worth it.