I just wanna give a HUGE shout out to Big Bear Chem-Dry. Got my carpets cleaned today and we have 2 adults and 3 kids, and 2 large breed dogs on very heavily trafficked lighter colored carpet... I was actually concerned we would need to just replace. I posted on here asking for recommendations... Decided I'd go with Big Bear and Jill & Chad down there are absolutely amazing!!!!! Jill got them in here within a week and Chad came and was very punctual, explained everything to me on my choices w/ options, and he was here about 4 hours on a 1600 sq ft home and he worked his magic and my carpets look brand new, all my stains are gone and I am 500% satisfied!!! I would recommend them to anyone in need of good, clean, sanitized carpet for your family!!!