Hello! Quick question - has anyone on here had experience of adopting difficult / anxious dogs from Holly Hedge? Did they offer any support?
My friend recently adopted a collie x who she was told was anxious - she was also told that she could call HH any time and she would be able to have the service of their behaviourist for as long as she needed it, but now both the behaviourist and HH won't return her calls or emails and she's really been left in the lurch while the dog's issues are getting worse and worse (chasing people in the park, aggression, barking and throwing himself about in the car, all kinds of things) We are really worried about him. Does anyone know if there is a problem at Holly Hedge, or if they have let people down like this before? We are getting a bit desperate!