Atlantic Broadband

3 recommendations and reviews from 3 people

• Referral from October 2, 2015
  

  Heather V. asked:

  Are there any other companies that offer Wifi / Internet service in Washington besides Comcast & Verizon?

  

  Glenn B. replied:

  Try calling alantic broad band they my do 8885369600 I know they carry thur out Washington co I have it bentlyville

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• Referral from May 31, 2015
  

  Omar S. asked:

  Does anyone know what it would take to bring in a faster high speed internet service like Verizon FIOS or Xfinity? We pay top dollar for Atlantic Broadband and constantly have problems. It is very frustrating. We have had Atlantic Broadband come out to look at try to fix the problem and we never get anywhere. So I just called Verizon Fios and they mentioned going to their website to request Verizon Fios in our community. I'm hoping that if we get enough people in our community to make this request that we might actually get somewhere with this process. I'm just curious how many would like to have a faster and more reliable Internet service in our community?

  

  Craig P. replied:

  Prior to calling, run speed tests (http://atlanticbb.com/for-home/internet/test-your-speed and http://speedtest.net), unplug the cable modem and pull the battery, restart the cable modem, reboot all of your equipment and computer, run the speed tests again and write it all down. Save all of that for the NEXT time you have to call them. You'll save yourself some time going through the script that they will throw at you. If you come off sounding like yo know what you're doing and remain pleasant, just wanting to resolve the problem, it will go a long ways towards getting them to cooperate. I've found the onsite techs to be pretty good and helpful. Even had one or two of them give me private numbers and tell me to call them if things stop working!

  

  Frank W. replied:

  Lord knows I would! Loved fios when we had it. Atlantic broadband is spotty, doesn't have a strong signal, and I have to reset the modem a few times weekly. Not too mention the fios TV trumps ABB, but it would probably put them out of business over here.

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